Your personal information:
We may collect Data (includes Personal Data) including the following from you:
• Date of birth;
• Contact information such as your address (and previous addresses), telephone numbers and email addresses;
• Financial information such as details of bank accounts, credit cards, loan arrangements and possible PPI policies;
• Information about your status with respect to bankruptcy, Individual Voluntary Arrangements, debt management and debt arrears;
• IP addresses and cookies (automatically collected) (please see our Cookies section for further information);
Our use of your Data:
.For the purposes of the Data Protection Act 1988, Have I Got PPI UK is the “data controller”.
.We will retain your Data for as long as we are providing a service to you. Where we and you enter into an agreement for claims management services we may retain some information for two years following the termination of any agreement we have with you.
.We may disclose your Data to third parties solely for the purposes of providing our services to you. These will be third parties where you have expressly provided authority for us to deal with on your behalf (e.g. banks and credit card companies).
.Unless we are obliged by law to do so, we will not disclose your Data to any other third parties.
.Any or all of the Data may be required by us at any time in order to provide you with the best possible service and experience on this Web-site. Specifically, Data may be used for the purposes of:
• internal record keeping;
• improvement of our products and services;
• providing our services to you;
• to comply with our regulatory obligations.
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone browser from a website’s computer and is stored on your device. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.
As a visitor, you are able to edit your browser settings to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that the website might not work properly. Each browser is different, so check the Help menu of your browser to find out how to change your cookie preferences.
Third Party Cookies
During your visit, you may notice some cookies that are not related to this site. When you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. We do not control the dissemination of these cookies. You should check the third party websites for more information about these.
How to control and delete cookies
If you wish to restrict or block the cookies which are set by this website, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
Please be aware that restricting cookies may impact on the functionality of this website.
The cookies we use
PHPSESSID – this is used to identify you to the site between page loads. We do this to help to verify that a real person is browsing the site rather than a robot. This is useful to ensure the security of web forms.
Google Analytics – This is a service used both by us and our website providers to monitor traffic levels on the site and its pages. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
How to block the Google Analytics cookie
Third Party Services – YouTube, Facebook or other plugins which appear on the pages of this site may set their own cookies. Please see those services for their own policy on cookies.
We will not under any circumstances sell or share your data with third party marketing companies. In addition we will not share your data with third parties unless we are obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your consent.
Changes of ownership and business control:
Controlling use of your Data:
You may restrict our use of your Data for some purposes by emailing us at firstname.lastname@example.org.
Accessing your own Data:
Under the Data Protection Act 1998, you have a right to access certain personal records we hold about you. This is called a Data Subject Access Request, which you can make by emailing to email@example.com.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
- Phone: 0330 808 0181 during office hours 9am-5pm, Monday to Friday;
- Email: firstname.lastname@example.org