You are entitled to cancel your authority instructing us to act on your behalf within 14 days of instructing us at no charge. You can cancel your authority by emailing us, or by telephone. You may cancel at any time after the date you signed the authority, we reserve the right to charge a reasonable and proportionate cancellation charge which reflects the work undertaken by us. Our full fee will be payable if you cancel once an offer of settlement has been received.

You can email us here: with the subject line “Cancellation”. Please include all of your details (full name, address, phone, any lenders provided)

You can call us on:

0330 808 0181

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