[vc_row][vc_column][vc_single_image image=”202″ img_size=”1200×300″ onclick=”custom_link” link=”https:\/\/haveigotppiuk.com\/free-ppi-check\/”][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1494515300616{background-color: #ffffff !important;}”][vc_column width=”2\/3″]\t\n\t
If you have taken out loans with Citroen Finance and have a concern about how your PPI policy was sold, would like to make a complaint, make a claim about a Payment Protection Insurance (PPI) policy you bought from Citroen Finance or check if PPI was added you may be entitled to:<\/p>\n
We are committed to making the complaints process as simple and straightforward as possible.<\/p>\n
We can guide you in registering your PPI complaint and take care of the entire process should you wish to make a complaint about the way in which your PPI policy was sold.[\/vc_column_text][vc_tta_accordion style=”modern” color=”orange” c_align=”center” c_icon=”” active_section=”” no_fill=”true” collapsible_all=”true” css=”.vc_custom_1494515433933{background-color: #def2ff !important;}”][vc_tta_section i_icon_fontawesome=”fa fa-mouse-pointer” add_icon=”true” title=”Click to Start My Free PPI Check” tab_id=”free-ppi-check”][gravityform id=”1″ title=”false” description=”false” ajax=”true”][\/vc_tta_section][\/vc_tta_accordion]\t\n\t
[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How to Make a Successful Citroen Finance Claim?” tab_id=”cf-claim-success”][vc_column_text]The following information tells you what you need to do to register your claim.<\/p>\n
Contact us by either filling out our PPI enquiry form on this page or by emailing us.<\/p>\n
We will need to discuss the details of your PPI enquiry with you briefly to establish if you may be eligible for an Citroen Finance PPI refund and answer any questions that you may have<\/p>\n
Once we have spoken with you if we feel you may be eligible for our service we can then post you out a Letter of Authority which enables us to run a\u00a0Free PPI check<\/a> or start a mis-sold PPI claim on your behalf.<\/p>\n Before we can run a Free PPI check or start a mis-sold PPI claim on your behalf we will need you to post back to us your signed Letter of Authority in the freepost envelope that we provide to all clients<\/p>\n Once we receive your signed Letter of Authority we can then proceed to check with your chosen lenders to see if any PPI was sold on any of your finances and contact you with the results. The lenders have a maximum of 40 days (8 weeks) to reply to us but in general they normally respond much quicker and a wait of around 2 to 3 weeks is common. We would ask you to stay patient and await the results as the lender will be having a thorough check of their systems to locate any PPI before reporting back to us.<\/p>\n We will conduct a full investigation and review of how PPI was sold to you using all the information available. It is at this stage that we will proceed with any mis-sold PPI claims where we think that you may be eligible to receive mis-sold PPI compensation.<\/p>\n On receipt of a mis-sold PPI claim, Citroen Financial Services will normally contact us within eight weeks with a reason why a decision has been delayed or to explain their final decision in detail and if appropriate, make an offer of compensation.<\/p>\n If you are due a refund it will be sent out to you within 28 days of the decision.<\/p>\n If Citroen Finance decides that they are not upholding your complaint they will normally issue us with a final response decision letter outlining why they are not upholding your complaint.<\/p>\n We can ask the Financial Ombudsman Service (FOS)<\/strong> to review your claim and you\/we will have six months to decide whether do this from the date on the final response from Citroen Finance.<\/p>\n Rest assured that in the unfortunate event that your PPI claim is not upheld by Citroen Finance we will happily refer your claim to the Financial Ombudsman Service (FOS) and deal with them on your behalf.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Claims Management Companies (CMCs) & Law firms” tab_id=”cmcs”][vc_column_text]Many Claims Management Companies<\/a> (CMCs) and law firms will typically charge an upfront fee or take a proportion of any compensation that may be due to you. In order to handle your complaint Claims Management Companies (CMCs) and law firms may charge you a fee, up to 39% + VAT.<\/p>\n Please note: we do not charge any upfront fees or costs whatsoever as our service is carried out on a No-win No-fee service and we charge a very reasonable 20% + VAT at the conclusion of your claim, only if your mis-sold PPI claim is successful.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Related PPI Topics” tab_id=”related-ppi-topics”][vc_column_text]<\/p>\n [\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1494515239460{background-color: #def2ff !important;}”][vc_widget_sidebar sidebar_id=”sidebar-1″][vc_tta_accordion active_section=”” no_fill=”true” collapsible_all=”true”][vc_tta_section title=”All Lenders” tab_id=”lenders”][vc_wp_custommenu nav_menu=”4″][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":" [vc_row][vc_column][vc_single_image image=”202″ img_size=”1200×300″ onclick=”custom_link” link=”https:\/\/haveigotppiuk.com\/free-ppi-check\/”][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1494515300616{background-color: #ffffff !important;}”][vc_column width=”2\/3″][vc_column_text]Did you, at any point, taken out a loan or credit card with Citroen Finance? If you have taken out loans with Citroen Finance and have a concern about how your PPI policy was sold, would like to make a complaint, make a claim about a Payment […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":388,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-canvas.php","meta":[],"yoast_head":"\n\n